How Does Aurora PAY AS YOU GO Work?
- How can I manage my electricity costs?
- Can someone else use my Smart Card credit in their meter?
- How do I charge up my Smart Card?
- How do I charge up the meter?
- Is the meter hard to use?
- Are there any restrictions on who can use Aurora PAY AS YOU GO?
How can I manage my electricity costs?
Aurora PAY AS YOU GO offers Time of Use pricing, which means that you can take advantage of different electricity rates at different times of the day. You'll also notice that there are pricing combinations for weekdays, weekends and different months of the year. This means that you can save on your electricity costs by using appliances during the cheaper times. For example, if you run your washing machine, dishwasher or dryer in the evening or at night, you'll notice a saving in your power costs. Even simple things like doing your ironing in the evening can save you money.
Can someone else use my Smart Card credit in their meter?
For your safety and security, your Aurora PAY AS YOU GO Smart Card will work only in your meter.
How do I charge up my Smart Card?
Once you receive your Smart Card, sign it immediately. You can then purchase any amount of credit between $5 and $200 by taking the card to an Aurora PAY AS YOU GO Recharge Agent*.
*Please note: Aurora PAY AS YOU GO Recharge Agents prefer cash transactions and are not obliged to accept cheques, EFTPOS or credit cards.
How do I charge up the meter?
Insert your Smart Card into your Aurora PAY AS YOU GO meter and the amount of credit you have purchased will be transferred to the meter. The meter will beep twice, indicating that the amount has been transferred. Correct operations are confirmed by the number [9] displayed on the meter's screen. You then remove the card from the meter.
Is the meter hard to use?
The Aurora PAY AS YOU GO meter is very simple to operate.
The easy-to-read display on the meter lets you monitor exactly how much power you're using at any time, and how much credit you have left (it will alert you when you are low on credit).
You can view information to help you take advantage of cheaper rates at different times of the day with Time of Use pricing.
Are there any restrictions on who can use Aurora PAY AS YOU GO?
Aurora PAY AS YOU GO is for residential customers only.
For safety reasons, Aurora PAY AS YOU GO cannot be connected to residences that have any medical life support systems that run on mains power.
Aurora PAY AS YOU GO can only be connected to single-phase power supply (most residences run on single-phase power but if you are unsure, call a licensed electrical contractor).
Currently, households with 3–phase electricity supply cannot have Aurora PAY AS YOU GO installed.
You must be able to safely access your own meter box in order to insert your Smart Card and press the buttons on your Aurora PAY AS YOU GO meter.